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$ 3652
Interstate move average
27% less than market avg.
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34 reviews

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Vicki Osburn
Dec 21, 2017
Long-distance move from Spokane, WA to Kalispell, MT

Good experience.

I had read negative reviews online and was very worried that the movers wouldn't show up when expected or would handle my things carelessly, however my experience with Alpha Omega Moving and Storage was mostly good. The crew that loaded my things seemed very experienced. They wrapped my furniture in blankets and secured them well with tape. They were very careful in loading everything onto the truck. My load was delivered from storage within 4 days of the earliest available delivery date I had given them, and that was two states away from where it was stored. The delivery crew was also very careful and considerate. They made sure everything was placed where I wanted it. I was especially concerned about my expensive piano, and I have to say it survived the multiple loading/unloadings and over 4 months in storage in great shape. My criticisms are that they use the cubic feet method (as opposed to weight) of estimating and charging which seems to me that it could allow for padding of charges. They also don't refund any unused storage payment.

Move size: 3 Bedroom Home Service cost: $8755

Mark Costa
Mar 28, 2014
Local move within California

Not a bad mover.

I spent few days researching several moving companies and alpha & omega had pretty darn good reviews so I hired them to move my storage content from San Diego to Sun Valley. The whole process was finished in two days and that's because it was raining the first day. They loaded my stuff into two "Penske" rental trucks, because they ran out of company trucks, and on the next day drove south. I watched them stack the boxes in the truck. It looked really neat. Honestly, customer service needs a little improvement. I wasn't able to get in touch with their dispatcher during the first evening. The next morning they said that the office was closed for Sunday night, but didn't apologize, or anything. The reason why I give them 5 stars is because they delivered without damaging. And I saw few reviews that were complaining about miscarriages. And I also mentioned about seeing those reviews, perhaps they were more careful because of that too.

Service cost: $2800

Thumbnail photo by Mark Costa of Alpha & Omega Moving and Storage Second thumbnail photo by Mark Costa of Alpha & Omega Moving and Storage
Juliet Tyler
Feb 04, 2014
Long-distance move from Oregon to New York

Employee Threatened Me and Retaliated After I Left Neg Review.

After leaving an accurate, but negative review on Yelp, I was harrassed by this company for days. I tried to contact the owner, and left a message for Alex Sage stating that any further contact will result me in contacting the police and filing harrasment chrages. This is his email response:"Harassment?? Don't even talk through your hat without knowing the law ma'am! You'll end up putting your own foot in the mouth quick! YOUperformed an extortion, nobody will tolerate this, and your entire realestate empire will never be able to stand against alpha & omega in court. I only admonished you once, perhaps you would understand that it's better toretreat, and REPOST A TRUE STORY, adamant individuals like you learn it thehard way. Alpha & Omega has 95% satisfaction rate based on the first halfof the 2013 which is the latest data.. We have been an A for over 10 yearswith BBB! So you happen to fall into that 5% who happen to have fallen intolost/damaged category. There is a legal way you can perform your action,it's either going through our claims department or further may take it tocourt. I DON'T EVEN KNOW WHO YOU ARE, But slanderous libel will back blow you the harm in 10 folds, dragging you from court to court, and at the end you will end up loosing all of your acquisitions, on top of what you have, to cover for the value you're vandalizing. And you're going all in over few thousand of dollars?? The trust is the most expensive value ever! If I make you lose that, you're real estate career is over! AND THIS IS WHAT YOU ARE CURRENTLY DOING TO ALPHA AND OMEGA!!There are noobs out there who don't realize there's a proper way to handle such issues without a tort! However, you chose to war, and nobody will win in a war but lose. I know your family and I guarantee that you will lose to my family and this is not alpha & omega yet!! We have the strongest lawyers in California, unlike in Buffalo, New York.. and they can't be wrong about your actionable defamatory act. I was advised not to do the same thing in return. But, I am a human and I choose to stand my ground and protect this A company right away without waiting the lawsuits. It's independent from alpha & omega company, I am myself. All negative trolls and noobs that try to destroy people's jobs will not be tolerated by any philanthropic altruists.. I will do the same thing you're doing to my friend's company if you don't amend by modifying your defamatory statements. You can go aheadand sue me. You can't call the cops silly, this ain't criminal, I'm abide bylaw unlike you! you're only 30? I'm also 30. But I have went through IvyLeagues and I'm an athletic and intellectual leader, future is in our hands, the scientific leaders!! My words will stand! Alex Sage is my profile, This is outside of Alpha & Omega. The moving company is not involved in this neither aware of my plan yet. I am personally against your actions, and I'm doing you a favor by admonishing you before initiation!Sincerely,Alex Sage."   In addition to the bizarre emails, I recieved specific death threats from this company's employees stating that it was going to be the "Boston Marathon" at my home.  He also threated to kill one my colleagues and was harrasing my past clients.   Alpha and Omega made ture on their promises and did post negative reviews all around the internet about my real estate company which not only has affected my business, but as a single person who is currently dating, it has affected my relationships when people, out of curiosity, google my name. And here is my original review:Thousands of dollars worth of damage. I was quoted around 2k to move across the country. The price changed on me to over 5k when my plane was leaving in three hours and they had half my items or more packed into their truck.They gave me about 12 hours notice at the last minute after they had already given me a pick up date and time. They did this again when it was time to deliver my items. They gave me 1 hour notice this time and demanded over 2k in cash (after banking hours, this is nearly impossible to get). When I told them that I could not meet them there on such short notice, they threatened to place my items in storage and charge me daily.Many of my items were destroyed and many items of value mysteriously 'missing' from my shipment. Many boxes had been gone through and re-packaged. My Passport was missing from the shipment, pain medication was also taken, as well as a bed frame and jewelry.One of my boxes had evidence of rodent infestation with gnawed through holes and rodent feces. The box itself did not contain food or anything that would attract rodents.I reached out to the owner for help. He said he would help and then never returned my call.

Service cost: $5000

Thumbnail photo by Juliet Tyler of Alpha & Omega Moving and Storage
Annette
Jul 23, 2015
Long-distance move from California to Virginia

Disgusted customer.

This was the worst experience I have ever had. I revived my belonging 30 days late. My boxes were torn up I'm missing some objects. They doesn't answer their phone nor return call concerning my things that are missing. I would advise you not to use this company no matter what. They will eve quote you one price then charge you another once your things are on the truck. All I can say is run run run dead beat company.

Service cost: $5908

Thumbnail photo by Annette of Alpha & Omega Moving and Storage Second thumbnail photo by Annette of Alpha & Omega Moving and Storage
Barbara
Nov 22, 2013
Long-distance move from Washington to California

Missing and broken items.

When everything was dropped off to another storage, I came to find they broke the foot of my coffee table and told me that it was loose (it wasn't, it was broke) Then I called to tell them I were missing out big black smoker BBQ and they told me it would show up. Now we have emptied out our storage unit and after all said and done here is what we have found: Broken Coffee Table- missing glass to the coffee table, Big BBQ/smoker still missing and then to top it off our child's mattress (queen or double) missing. I have called and left messages and even emailed guess what? No report has been made. Customer service of the loading team is great but follow through of missing/ broken items SUCKS!

Service cost: $3500

Shirley
Dec 17, 2013
Local move within California

Excellent job.

I gotta say WOW!! That’s how I felt when our move was finished. My husband and I were beyond happy with the job that A&O did for us. From the moment the team arrived, they were considerate, polite and professional and worked so hard for over 9 hours straight until the job was complete. We would highly recommend using this company and the team of Omar (Foreman),and his crew. They were each amazing and extremely dedicated to their work. They didn’t let us lift a single thing and were so careful with all of our belongings. They helped us reassemble the furniture back and let us use them tools to hang pictures and blinds. They also had such great attitudes even into their 9th hour of lifting and moving! We will be requesting them again when and if we move again. Thank you for employing such dedicated and hardworking employees!

Service cost: $2000

Bradley
Oct 07, 2013
Long-distance move from California to Alabama

Slightly dishonest but OK.

First and most important, the price stayed exactly as quoted. Happy about that. However.. The A&O quotes and sales people emphasize that they are not brokers. They are. I asked repeatedly as I did not want to get involved in a multiple company dispute if something arrived damaged. Over and over, I was told that only A&O would handle and transport my belongings. Just as I feared, my stuff was delivered by two regular contractors who did not work for A&O; in the driver's hands = shipping documents from at least 10 different moving companies.."which company is yours with?" One woman, one man. I have no problem with women doing anything. But, I had to help move two loads of other people's stuff to get to mine as the woman was unable to help much. Was not pleased about that. I was also very disturbed how things were stacked in the truck. They do not, at all, care about anything marked 'this side up'. My $2,000 TV was laying flat with other boxes on top of it. Although it turned out to be OK, I was very angry about that. Despite all that, the drivers were fairly nice and respectful. Biggest complaint.. My mattress (only 6 months old) was squeezed in the center when they wrapped it. I mean squeezed A LOT. I voiced my concern and was told that it was only to protect it until they got to their warehouse where they would take more care in wrapping it. They did nothing and now it will not go back to its original shape. I will be making a claim for that. Thank god I paid for the insurance..we'll see what a nightmare it is to get any money for it. I'll probably never get a dime for it.  Two days after my things were delivered, the driver (male) called and attempted to trick me into believing my TV wasn't actually mine. Apparently he thought I was dumb enough to ship my TV to another customer. He said, "you had a 42" TV". I told him I found that interesting because a) I own it, b) I bought it only 8 months ago, c) I'm pretty sure I'm more familiar with my belongings than you are, d) I'm not paying for someone's TV that you lost, and e) its a 55" Samsung, not a 42" Insignia piece of crap. He was quite rude but I will admit, I was being a smart [EDIT]. I simply do not like being treated like an idiot and people attempting to make me pay for their mistakes. The saleswoman, Meesha, was responsive. Dishonest, but she was willing to answer all my questions and so forth. Simply put, wrap your own stuff. Do not believe that they are not brokers Because that's exactly what they are. Hope and pray that your stuff arrives in decent condition.  Overall, I'd give them a C. That's only because they didn't change the quoted price once it arrived. I don't think I'd use them again but I'm willing to bet that all these companies are the same.

Service cost: $1000

Matt Mccarron
Sep 09, 2013
Long-distance move from Oregon to New York

Worst Movers Ever.

THESE GUYS ARE TERRIBLE. My TV arrived shattered and my bedframe is missing two pieces so it's now worthless. My mattress arrived filthy and covered in black stains. My box sprin is also covered in black stains. Both sides of both dressers were kicked in. One dresser has a huge scratch on the top and the second had a drawer pushed through so it's now unusable.  To top it off, they charged me an additional $250 from the original quote and wouldn't drop off my stuff and return my calls until I left a message saying I would pay the extra money. It was an awful experience.  If you find yourself talking to Phillip Cohen, expect to have him scam you. I can't emphasize enough how terrible these people are. Not just bad movers, terrible people.

Service cost: $1325

La To Dallas
Jul 29, 2014
Long-distance move from California to Texas

The worst moving company ever!! **STAY AWAY FROM THEM**.

I had the worst moving experience with Alpha & Omega Moving company.  When they arrived to pick up my stuff, a guy gave me paperwork to sign.  The paperwork was already filled out with my information and the amount I agreed to pay, so I signed it and returned it back to him.  After they loaded my stuff to the truck, he returned the paperwork back to me with his signature, and I noticed that they put extra charges that I did not agree to pay.   This is an illegal behavior.  
When I received my stuff at the destination, almost all of my furniture was broken, they damaged the property (walls, floors), and many of my boxes were missing.
 
 .

Service cost: $2000

Jared
Oct 18, 2014
Long-distance move from California to Nevada

My Letters To Alpha&Omega: Mover BEWARE.

I wrote this email to explain everything that happened. I am VERY Dissapointed with everything. I feel decived, ripped off, and jerked around. I will never deal with these people ever again. Make sure you ask questions because they like to not disclose information until it is too late! MOVER BEWARE!                                                                         "To Whom It May Concern:                                               Let me first start off by saying I am not an experienced mover. In fact, I am quite a novice. When I decided to move back to Las Vegas, Nevada from Sunny Southern California it was a big deal for me. Having heard friend’s stories of moving themselves with a “u-haul’ (never anything good), I decided that hiring movers would be the way to go. Knowing that I would have professionals moving me from one place to another insured and I wouldn't have to worry about anything getting damaged or inconveniencing any of my friends.   I went online to get a quote and within 24 hours I had 8 moving companies contacting me for my business. “This was pretty easy,” I thought to myself. I got several quotes, most within 50 dollars of each other. What it came down to was who made me feel the most comfortable with entrusting my personal belongings and who could make moving my life from one point to another the easiest.   With that being said, Meesha contacted me from Alpha & Omega Moving and Storage.  At first she was a really nice person who had answers to the few questions I had. All I was concerned with was getting my belongings there in one piece, as easy as possible. Since it was a month in advance and only one room of stuff, I figured it was going to be super easy from start to finish.   She asked me questions about what kind of belonging I had and took my inventory. It seemed very simple and I was so glad about that. I only called in once to change the inventory since I decided to leave the dressers and night stands behind. I then had my final estimate. The price was very reasonable and I was expecting just that. It was all around $1000.00 dollars and that was in my budget.   The weeks past and my move came sooner then I thought. It was less than a week before my move and I had yet to hear from the moving company about the pick up time on the 15th of October. I figured it would be sometime early in the morning. I did not really have a clue because no one had called to tell me otherwise. I planed my moving day accordingly to the information I had, which was none, thinking that I could arrive at my destination and prepare for the movers to drop my stuff off and do some stuff for my work since I was transferring job locations.   Sunday, October 12th rolled around and I emailed Meesha requesting information as to when the movers would be there to pick me up. Monday, October 13th came by and I heard nothing. So I waited until Tuesday October 14th and wrote another email early in the morning. I had still heard nothing back from the moving company. No one called me to set up a time or confirm anything. I then called the office around 2:30 pm and someone answered. I asked for Meesha and she was not available. I asked if I could speak to someone in regards to my pick up time for tomorrows pick up. In my mind, it was less that 24 hours to my pick up day and I had not heard anything. I was kind of panicking, were the movers going to show up or not?   I ended up being transferred to some guy named Phil in scheduling. I spoke with him and asked when my pick up time was going to be. He didn't seem to know what I was talking about, he put me on hold for about 5 minutes and came back on the phone to tell me that the movers would be there sometimes between 1 and 4pm.   To my dismay and shock I was a bit taken back. I was thinking that I would get to pick a time, since I did pick the date. I told Phil that the time he gave me did not work at all. I have engagements around that time later in the day to fill out paper work for my work transfer. He said that was the only time that was available. I asked him why I was not able to pick a time and he simply stated that they do not do that and that they call a day in advance and tell them what time to be expecting the movers. I thought to myself, even the cable company gives me options.   I told him that it was actually less than a day before the movers called and because no one called me back to explain this to me I was not okay with this pick up time. He then proceeded to talk over me to try to explain how they do things and that I should have planned ahead to not do anything on a moving day. I was totally taken off guard. I have a person who is telling me how I should run my life and also being rude by talking over me. I became frustrated with the whole situation.   Why am I speaking to someone who is talking to me like I am some sort of idiot, speaking down to me and over me, telling me how I should plan my day. Like I said before, I am a novice at moving, but I do know how to take direction and I do understand how timing works.   However, what I do not understand is why is this guy speaking to me like this. Things escalated and we began talking over each other, me requesting to speak to a manager and him telling me that there is no one there to speak to. Furthermore, in his overbearingly rude tone, he said we could just cancel the order and have the movers not come. I do not know what kind of business turns away business, but I was completely done with the conversation. I asked to be transferred to customer service and Phil did just that.   I spoke to the receptionist and asked if Meesha was available. She transferred me to her line and it went to voicemail. I was so upset at this moment. No one in authority is there to help me and my move is tomorrow. I was disrespected as a customer and threatened with having the movers cancelled. Thoughts came to mind: “What if they cancel on me?”, “Where am I going to find movers in less than 24 hours?”, “How am I going to get my stuff there?”.   My other line started to ring and it ended up being Meesha. I figured talking with her would enable me to fix everything. I told her what was going on and she said “well that's just how it works, we call you a day in advance with a time and you wait there for us”. I then asked her why she had not returned my email, she told me she got my email and told me that someone was going to call me later that day to give me a time. I said to her, no one ever did, I had to call them.   I told her that I had engagements and meetings to attend and I have been trying to get a hold of them since Sunday. She said that they were not open on Columbus Day and no one could get back to me.   In my experience, most professional companies have auto-generated emails for when people are out of the office on holiday or vacation. There was no auto-generated email so I had no clue. All I knew is that my move was around the corner and no one was calling me back. Further more, when I was told about a moving time, I was not given any options to a moving time that would be convenient for me. On top of it all, Meesha and Phil kept telling me that they tell people a day in advance… but no one called me, I had to call and it was actually less than 24 hours then the allotted time they told me.   After words were exchanged with Meesha; her telling me that I was stressed and calling them to take it out on all of them, that this is how it works and I should know this, I’m the only problem she has ever had in her 5 years of working there. I was done. I was done arguing and completely disappointed with this whole transaction. I have never been disrespected like this when dealing with a business that is in the business of helping other people out.   In my mind I hired a company that did not care about my time or even moving me. I was told I would be cancelled on, I was told I was stressed and rude and also made to feel like I was stupid. I hired a company that did not have my best interest in mind or could care less about how I got to my final destination. I am paying someone to move me that have no idea on how to deal with a customer.   I hung up the phone wishing I had never picked Alpha & Omega as my moving company of choice. For goodness sake, I had 8 other options. All Meesha cared about was closing the sale; she didn't care about my move or the fact that I was moving my entire life from one state to another. Phil didn't care if I had anything planned that day. The entire company, to me, didn't give a damn about my life. They just wanted my money.   I waited until my moving day. The movers called me around 1:30pm and said they would be there within an hour. They got there, introduced themselves and were very polite. I have to say the foreman’s name was Richard. He sat me down and we went over moving paper work.   This is where is gets tricky for me. With the estimate I was given and the belongings listen in inventory I was set on a price and told by Meesha that this was indeed the price. I was expecting to pay $1020.00. In my mind that was a killer deal, maybe the customer service is just terrible, but the pricing was great!   After Richard and I went over paperwork he told me I am going to need to pay an additional 140.00 dollars to wrap my TV and my mirror. I was shocked, why am I paying more money then what I was told? Why wasn't this included in my estimate? Why didn't Meesha include in the quote packing materials on my listed inventory? I told her I had these items, why didn't she tell me? Why are there hidden fees all of a sudden? Furthermore, why wasn't this sheet (Packing materials order form) with added prices of packaging and supplies included in any paper work emailed to me so that I was aware of what would be what and how much extra I could possibly pay.   I was beyond done. Why did I pick this company to move me? My move is already starting off terribly, is this how my beginning is going to be in Las Vegas?   Let me say that I am a reasonable person. If I am told something from the get go, I go with it all. If I am told something is a certain price, I expect it to be that price. You guys include all these fees in the initial estimate: The cost, weight, price per cubic foot. Why can't the person who is giving me the estimate give me a proper estimate with all the information I provided them with. It is sneaky and shady. Hiding stuff like this is wrong.   I paid everything with a very bad feeling in my stomach. Alpha & Omega has been terrible since I’ve spoken with them. I have experienced terrible customer service, they are not honest about there pricing since they have hidden fees and do not include it with the original contact of what you are paying for.   The next day, October 16th, I was called by the movers around 2 pm and was told that they were on their way, they do not have a time for me but they are on their way and would call me back. So from 2pm to when ever I have to wait around the house. They called again around 4pm and told me they would be there at 7pm. They ended up showing up at 7:30 pm in the evening. It was dark out and I had been waiting around the house all day.   The movers were again very friendly and professional. They loaded everything in the house and assembled my bed. However, today, October 17th, I looked at my bed since it was light out. They scratched the metal frame and its now chipping. I know this was Alpha & Omegas fault because when I bought the bed from Plummers Furniture it was in the box and assembled at my house.   This was the last straw. I was given a hard time about a moving time, I was lied to about an estimate with hidden fees that were not disclosed in any documents provided to me and my property was damaged. I am writing to see what you guys have to say for yourself. I am beyond disappointed and honestly wish I had never chosen this company to move my life from one place to another. I expect you all at Alpah & Omega and do the right thing to make this better.   A Very Disappointed Customer,   Jared  Edwards"  .

Service cost: $1160

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Company Info

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Alpha & Omega Moving and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 11144 Penrose St., Suite 10, Sun Valley, CA, 91352, but movers usually cover a much larger area.

Licenses & Certificates for Alpha & Omega Moving and Storage

Alpha & Omega Moving and Storage must be registered with the California Public Utilities Commission and must posses a valid CAL-T number in order to operate within the state. Movers must also be registered with the FMCSA to perform interstate moves.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Alpha & Omega Moving and Storage license numbers for the government record information:

ICC MC number: 460541
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 1135941
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Alpha & Omega Moving and Storage cost for interstate moves?

From 13676 reviews of people moving long ditance, we concluded that the market average costs are around $4992 when moving long-distance.

For Alpha & Omega Moving and Storage, we estimate that their average long-distance moving costs will be around $3652, based on 28 long distance moving reviews.

This could mean that long-distance moving services costs of Alpha & Omega Moving and Storage for moving between states is cheaper with about 27% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Alpha & Omega Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Alpha & Omega Moving and Storage - a professional company located in 11144 Penrose St., Suite 10, Sun Valley, CA, 91352. Discover Sun Valley, California moving companies.

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